Warranty

Jewellery warranty

For each product, the Korola company gives a two-year warranty from the date of purchase of the product, if the care and storage rules mentioned below are followed.

With such a guarantee, the product will be repaired or, at the discretion of the Korola company, replaced with a new identical or other product of equal value.

Korola’s warranty does not apply to products that, in Korola’s judgment, have been damaged as a result of improper use or as a result of unsuccessful repairs performed by the purchaser.

Korola is not responsible for any other damage caused by the use of Korola products.

Rules for care and storage of jewellery

Korola jewellery should be stored in a dry and dark place. Jewellery and crystals should be periodically cleaned with a dry cloth, this will allow the original shine of the product to be preserved. The English clasp earrings are locked in place if you hear a click. Contact of the products with any liquid (water, drinks, detergents, etc.) as well as creams should be avoided. Chains can leave dark marks in contact with skin, perfume or body lotion. Do not forget that jewellery is the last accent in your image and should only be put on after using perfume or hairspray. Remove jewellery when going to the sauna, shower, pool or swimming. For gold-plated jewellery, discoloration is not considered a manufacturing defect. To prevent knots from forming in the chains, it is preferable to store them closed.